Privacy Policy
This Privacy Policy describes how 3ITECH DIGITAL SOLUTIONS LLP, a company incorporated under the laws of India, collects, uses, stores and protects personal data through its mobile application Sports99.
This Policy is issued in compliance with the Digital Personal Data Protection Act, 2023 (India) and applicable provisions of the Information Technology Act, 2000.
1. Nature of Our Platform
The Application is a sports aggregator platform that enables users to discover sports academies, coaches, and sports events. We act as an intermediary platform and do not provide sports training services directly.
2. Personal Data We Collect
We collect only the minimum personal data necessary to provide our services.
2.1 User-Provided Information
When you use the Application, we may collect:
- Full Name
- Mobile Number
- Profile details voluntarily submitted
This data is collected only when you provide it within the Application.
2.2 Location Information (If Enabled)
If you grant permission, we may access approximate or precise device location.
Location data is used solely to display nearby sports academies, events, and coaches. You may disable location access anytime through your device settings.
3. Purpose of Data Collection
Your personal data is used strictly for:
- Account identification and OTP verification
- Displaying relevant sports listings
- Booking facilitation
- Communication related to services
- Customer support
- Service improvement and analytics
We do not sell or rent your personal data.
4. Legal Basis & Consent
By using the Application and providing your information, you:
- Provide free, specific, informed, and unambiguous consent for processing your personal data.
- Consent to receive transactional communication (SMS, WhatsApp, call, notifications).
- Consent separately to device-level permissions (such as location access).
You may withdraw your consent at any time by contacting us at info@sports99.in. Withdrawal of consent may affect your ability to use certain features.
5. Data Sharing
We may share limited personal data with:
- Sports academies or coaches for booking purposes
- SMS/OTP service providers
- Cloud hosting providers
- Payment gateway providers (if applicable)
All third parties are contractually obligated to protect your data. We do not sell personal data to third parties.
6. Data Retention
We retain personal data only:
- As long as necessary to provide services
- As required under applicable laws
- Until you request deletion
Users may request deletion by contacting us at info@sports99.in.
7. Children's Privacy
Our Application may be used for enrolling minors in sports activities.
If personal data of individuals under 18 years is provided:
- It must be done by a parent or lawful guardian.
- We do not knowingly process children's data without appropriate authorization.
- Parents/guardians may request deletion of a minor's data.
8. User Rights (Under DPDP Act, 2023)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of personal data
- Withdraw consent
- Nominate another person to exercise rights in case of incapacity or death
- File grievance
To exercise your rights, contact: info@sports99.in
9. Data Security
We implement reasonable security safeguards including:
- Encrypted communication (HTTPS)
- Secure cloud storage
- Restricted employee access
- Periodic security updates
However, no system is completely immune from security risks. Users are advised to:
- Keep devices updated
- Install Application updates
- Avoid sharing OTPs
10. Data Breach Notification
In the event of a data breach affecting personal data:
- We will notify affected users as required by law
- We will inform relevant regulatory authorities under the DPDP Act
11. Jurisdiction
This Privacy Policy shall be governed by the laws of India.
12. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted within the Application with a revised "Last Updated" date. Continued use of the Application after updates constitutes acceptance.
13. Contact Us
If you have any queries relating to the processing/usage of information in this Policy, you may email us at info@sports99.in or write to:
3ITECH DIGITAL SOLUTIONS LLPDwarkadheesh Residency
Pune - 411027